Posición: Project Manager | Financial Services & Client Operations
Tipo de empleo: Permanent
Tipo jornada: Full-time
Localización: Tijuana, Baja California
Fecha de publicación: 01-09-2026
Identificador oferta: 61687

Descripción

We are looking for a highly organized, strategic, and client-focused Project Manager to lead implementation and operational projects within the financial services sector.

This role will be responsible for managing multiple initiatives simultaneously, coordinating internal and external teams, leading client onboarding processes, and ensuring the successful execution of projects related to financial operations, compliance, and process improvement.

The ideal candidate is an experienced professional with a background in financial services, fintech, or enterprise software, who can build strong client relationships, influence key decision-makers, and translate complex information into actionable plans.

Key Responsibilities

  • Lead 15 to 20 concurrent projects, ensuring the successful delivery of objectives, timelines, and key milestones.
  • Manage the onboarding of new clients and oversee solution implementation processes.
  • Coordinate cross-functional internal and external teams to ensure efficient project execution.
  • Serve as the primary point of contact for clients throughout the implementation lifecycle.
  • Facilitate recurring client meetings to review progress, risks, priorities, and next steps.
  • Manage the integration of tools, workflows, and processes related to financial operations.
  • Collaborate with stakeholders across multiple business functions and organizational levels to drive strategic outcomes.
  • Oversee compliance-related processes, internal audits, operational controls, and reporting activities.
  • Develop executive-level reports, project updates, and performance metrics to support decision-making.
  • Identify risks, improvement opportunities, and corrective actions to ensure project success.
  • Drive process optimization and operational excellence initiatives.

Qualifications

  • Bachelor's degree in Business Administration, Business Management, Computer Science, Engineering, Information Systems, or a related field.
  • Minimum of 5 years of experience in Project Management, Business Operations, Client Services, or related functions.
  • Experience within financial services, fintech, enterprise software, or similar industries.
  • Proven experience managing multiple projects simultaneously.
  • Demonstrated success leading client onboarding and implementation initiatives.
  • Strong experience working with internal and external stakeholders, including executive-level audiences.
  • Hands-on experience with compliance audits, internal audit frameworks, operational controls, and reporting.

Skills & Competencies

  • Strong project and program management capabilities.
  • Excellent organizational and prioritization skills.
  • Outstanding analytical and problem-solving abilities.
  • Ability to translate data and insights into practical business actions.
  • Proven leadership skills with the ability to influence key decision-makers.
  • Strong communication and relationship-building skills.
  • Ability to manage both high-level strategic goals and detailed project execution.
  • Effective multitasking skills in fast-paced environments.
  • Strong risk management and issue resolution capabilities.

Tools & Technology

Experience with project management tools such as:

  • ClickUp
  • Trello
  • Jira
  • Asana
  • Microsoft Project or equivalent

Strong working knowledge of:

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Office Suite
  • Reporting and project tracking tools

Preferred Qualifications

  • PMP, CAPM, PMI-ACP, PRINCE2, Scrum Master, or similar project management certifications.
  • Experience in fintech, banking, payments, lending, or other financial technology environments.
  • Background in business consulting, digital transformation, or operational excellence.
  • Knowledge of risk management, governance, and compliance frameworks.
  • Experience implementing SaaS platforms or enterprise technology solutions.

What We’re Looking For

  • A highly proactive and execution-oriented professional.
  • Strong client-centric mindset.
  • Ability to balance attention to detail with strategic thinking.
  • Exceptional prioritization and organizational skills.
  • Comfortable working in dynamic, fast-growing environments.
  • Strong relationship-building skills with clients and cross-functional teams.
  • Passion for solving complex business challenges and driving measurable results.

Why Join Us?

You will have the opportunity to lead strategic projects that directly impact clients, work alongside high-performing teams, and contribute to initiatives that transform financial operations and business performance.

If you thrive in fast-paced environments, enjoy managing multiple priorities, and excel at turning complex challenges into successful outcomes, we would love to hear from you.