Company Description North American Production Sharing (NAPS) specializes in supporting international and U.S. manufacturing companies as they expand operations into Mexico. NAPS has earned a strong reputation as a leading provider of administrative compliance management services, helping clients navigate regulatory and operational requirements. The company offers comprehensive support for factory expansion across multiple regions in Mexico, with a focus on efficient, compliant, and sustainable growth. Team members at NAPS work closely with global manufacturers, providing expertise that directly impacts clients’ success in the Mexican market.

Position overview:

We are seeking an accomplished leader to direct a critical function supporting complex manufacturing and supply chain operations across North America. This role will oversee multiple management teams responsible for international trade execution, regulatory compliance, and operational governance.

The successful candidate will combine strong technical expertise with exceptional leadership capabilities, driving compliance, operational excellence, and business partnership across a dynamic manufacturing environment. This individual must be capable of influencing at all organizational levels, from plant operations to executive leadership, while maintaining a strategic perspective on risk, compliance, and business performance.

Primary Responsibilities:

Leadership & Organizational Development

• Build a high-performance culture focused on accountability, execution, continuous improvement, and talent development.
• Establish departmental objectives, performance expectations, and strategic priorities aligned with business goals.

Trade & Compliance Strategy

• Provide strategic direction on matters related to international trade, customs compliance, and manufacturing support operations.
• Ensure compliance frameworks remain aligned with evolving business requirements and regulatory expectations.
• Evaluate operational and compliance risks and implement sustainable mitigation strategies.
• Direct the development and execution of policies, procedures, and internal controls supporting cross-border activities.

Customs & Regulatory Oversight

• Serve as the organization's senior authority on Mexican customs regulations and related trade compliance matters.
• Ensure operational adherence to applicable customs, trade, and inventory control requirements.
• Lead regulatory readiness initiatives, internal reviews, corrective action programs, and compliance assessments.
• Oversee governance processes supporting import, export, temporary importation programs, inventory controls, and trade reporting obligations.
• Provide technical guidance to leadership teams regarding regulatory interpretations and operational impact.

Business Partnership

• Work closely with manufacturing, supply chain, logistics, finance, legal, procurement, and operational leadership to support business objectives.
• Participate in strategic planning activities impacting manufacturing growth, operational expansion, and supply chain optimization.
• Support key business decisions through risk analysis, regulatory assessment, and compliance recommendations.
• Act as a trusted advisor to executive leadership on matters affecting cross-border operations.

Corporate & Stakeholder Engagement

• Maintain effective communication with corporate leadership regarding operational performance, compliance exposure, and strategic initiatives.
• Present business updates, performance metrics, and risk assessments to senior stakeholders.
• Foster productive relationships with external business partners and service providers.
• Represent the organization in high-level discussions involving operational governance and regulatory matters.

Required Experience

• Bachelor's degree in Business, International Trade, Supply Chain, Law, Engineering, or a related discipline.
• +10 years of experience within manufacturing, industrial, or global supply chain environments.
• Proven success leading leaders, and large professional teams.
• Strong technical understanding of Mexican customs regulations, international trade practices, and cross-border operations.
• Significant experience supporting import/export functions within complex manufacturing operations.
• Demonstrated ability to manage large-scale operational and compliance programs.
• Experience interacting directly with corporate executives and multinational leadership teams.
• Strong analytical, strategic thinking, and decision-making capabilities.
• Excellent communication skills in English and Spanish.

POSITION DESCRIPTION: 

• This role is a dedicated Customs Coordinator position employed by our company, dedicated to our client Account. 
• Located in our Silao Office, administratively reporting to our Customs Organization, with functional responsibility to our client. 
• The central mandate of this position is to coordinate responsibilities between our Customs department and the client’s team.
• This role will support shipments from the United States into Mexico, shipments from Mexico to the United States or other countries, and domestic shipments within Mexico, including shipments from an IMMEX-certified operation to non-IMMEX Mexican customers. 
• This position requires some expertise in Mexican customs, temporary imports, definitive imports, export documentation, and inventory control.
• The ideal candidate will be a hands-on customs and logistics expert who can manage freight flows while ensuring the company remains fully compliant with IMMEX.  

KEY RESPONSIBILITIES: 

Customs & IMMEX Compliance 

• Manage part of customs compliance activities for import, export, temporary import, definitive import, virtual operations, returns, transfers, and domestic Mexico shipments. 
• Communicate between the company and third parties each of activity with the intention to ensure full compliance with IMMEX requirements, including proper use of temporary import regimes, export obligations, inventory controls, discharge processes, and documentation retention. 
• Oversee and validate pedimentos, customs invoices, commercial invoices, packing lists, bills of lading, certificates of origin, USMCA documentation, country-of-origin declarations, tariff classifications, valuation data, and other import/export records.  However, most of these documents will be merely responsibility of the client to be provided accordingly.
• Support compliance with Annex 24 inventory control obligations. this function will be coordinated by this position, our Tijuana office and the client

Execution & Service Delivery 

• Own day-to-day execution of trade transactions against committed delivery timelines and service levels.
• This position will help to validate interaction and responsibilities between third parties, verifying pedimentos and supporting documentation before submission to minimize errors before they reach the authority or the customer. 
• Coordinate and drive resources between all involved parties.

 Regulatory, Documentation & Audit Control 

• Coordinate with the proper our company and/or the clients teams the documents and review in case of any audit by Federal or State Government
• Identify compliance risks and recommend corrective actions before they become regulatory, financial, or operational issues. 

Classification, Valuation & Trade Program Support 

• Ensure correct treatment of raw materials, components, machinery, tooling, samples, spare parts, finished goods, returns, repairs, and intercompany transfers. 
• Coordinate Shawmut questions addressed to our company’s Management team and US Broker the topics related to USMCA and other preferential trade program documentation when applicable. 

Required Qualifications: 

Most important qualifications — execution profile: a demonstrable sense of urgency, exceptional attention to detail, customer communication skills, and proven project-management ability with a track record of meeting objectives by leading resources not under direct control. 

• Bachelor’s degree in International Trade, Logistics, Supply Chain, Customs, Business, Finance, or a related field required; equivalent experience may be considered. 
• Minimum 3-5 years of experience in Mexican customs, IMMEX operations, cross-border logistics, trade compliance, or maquiladora/export manufacturing operations. 
• Experience managing shipments from the U.S. into Mexico and from Mexico to the U.S. or other countries. 
• Experience managing domestic Mexico shipments, including transactions involving IMMEX and non-IMMEX Mexican customers. 
• Strong understanding of Mexican customs broker processes, pedimentos, and import/export documentation. 
• Experience working with customs brokers, freight forwarders, carriers, and warehouses. 
• Ability to read, review, and validate customs documentation for accuracy and compliance. 
• Fluency in Spanish and English required.