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Set up user accounts, permissions and passwords
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Deploy and maintain desktop, thin client stations
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Deploy and maintain printers, scanners, and other input devices
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Deploy and maintain desktop phones, softphones, and conference room equipment
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Operate and maintain local area networks, track significant problems and monitor performance
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Ensure that all IT equipment complies with industry standards
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Analyze and resolve issues, whether it is a major system crash or a forgotten password;
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Train and support users with varying levels of IT knowledge and competence
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Participate in both long and short term technology planning `
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Maintain material traceability as required.
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Able to lift 50lbs
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
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Bachelor's Degree
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5 years of experience in a similar position
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Ability to communicate clearly and effectively technology to users
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Strong knowledge of:
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Computers and related technologies
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Components of local area networks
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Local area network architecture
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Microsoft operating systems Windows 7, 8, 10, Server 201x
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Microsoft products such as Office 2016, Office 365, Teams
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Understanding of thin client technology Citrix, RDS
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Basic knowledge of Windows Active Directory
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