Goals of this Position

To oversee and provide direction to the various functions of the Quality Department.
As the ISO 9001 designated Deputy Quality Representative, to report to Management on the health of the Quality Management System.
Work within the parameters of the QM System to help the company achieve general and company-specific quality efforts and growth goals.
Coordinate and exchange with staff/resources across different regions

Tasks and Responsibilities

Report to Top Management any trends or issues which may affect the health of the Quality Management System or customer satisfaction levels
Verify the conformity of the quality management system, evaluate its effectiveness and efficiency
Conduct periodic Management Reviews and the annual ISO 9001 Management Review
Monitor and Report on the Quality Management Systems that verify conformity of products
Monitor and report on customer satisfaction
Monitor and report on the quality performance of suppliers
Monitor and report on the effectiveness of corrective actions and preventive actions
Monitor and report on the identification, control and disposition nonconforming products
Analyze, review and report the results of internal, vendor and customer audits.
Monitor Internal Audits
Provide direction to Quality Assurance and Quality Control subordinates as required
Assure positive quality product output through continuous improvement actions and efforts
Direct or assist quality related investigative actions
Interact with customer regarding perceived non-compliance issues
Maintain material traceability as required

Required Knowledge Skills and Abilities

Over 5 years of experience in a similar role within the EMS Industry
Strong customer-facing
Fluent in the electronic assembly and cabling workmanship requirements per IPC-A-610 and 620
Understanding of the Quality Management System and ISO 9001.
Experience with IATF 16949, and ISO 13485
Advanced English proficiency
Valid U.S. visa and availability to travel