Descripción
Goals:
Investigate quality issues and initiate and oversee the implementation of corrective and preventive actions.
Ensure that employees receive IPC training, J-STD training, and any other customer-required training as needed to meet quality requirements.
Responsibilities:
• Manage the technical processes of RMA and NCMR.
• Review RMAs and NCMRs to determine root causes as needed.
• Collaborate with production to correct processes/materials and prevent recurrence.
• Provide written 8D reports to customers with RMA findings.
• Offer technical guidance on necessary actions and complex rework procedures beyond simple “remove and replace” activities.
• Work with rework personnel and the Technical Department to develop instructions as needed.
• Review Aegis instructions for compliance with quality procedures and customer requirements.
• Track Corrective Action Requests (CARs)
• Follow up on Supplier Corrective Action Requests (SCARs) with vendors.
• Perform data analysis, problem-solving, and closure of system issues.
• Conduct data analysis and reporting to customers.
• Provide UL/CSA training as required.
• Coordinate with relevant departments to evaluate potential production processes.
• Verify router flow for new products.
• Develop a plan for product transfer review when moving production from one facility to another.
• Prepare and conduct FAI, feedback, and PPAP processes.
• Perform other duties as assigned.
• IPC-A-610 CIT: Certified IPC Trainer (CIS Training in Quality and Production)
• J-STD-001 CIT: Certified IPC Trainer (CIS Training in Quality, Testing, Production, and Support)
• Conduct supplier audits to verify compliance with procurement requirements.
Requirements:
- +5 years of experience in a similar position
- In-depth knowledge of all aspects related to the production of PCBA
- Knowledge of harness assembly and manufacturing requirements according to IPC-A-610, IPC-7711 and IPC-7721
- Knowledge of quality management systems and ISO 9001:2015 standards.
- Knowledge in ISO 14001, 45001 and 13485
- Bilingual Spanish / English
- US Valid Visa