#JRG

Supervisor de Producción 

El supervisor será responsable de asegurar que los productos cumplan con los estándares técnicos y estéticos establecidos, gestionando tanto los recursos humanos como los materiales de forma óptima. Esto incluye la supervisión de la operación de las máquinas Prensadoras y bordadoras tipo Promaker y Tajima para lograr la entrega de órdenes de alta calidad en el tiempo programado.

Funciones:

• Inspeccionar y asegurar la calidad del personalizado a lo largo de todo el proceso, desde el inicio hasta el producto final.
• Identificar y corregir de manera proactiva problemas comunes de calidad conforme a las quejas de cliente.
• Colaborar con el equipo de artes y digitalización para resolver problemas técnicos antes de la producción masiva.
• Planificar, organizar y asignar las tareas diarias para cumplir con los plazos de producción.
• Mantener un entorno de trabajo limpio y seguro, asegurando que todo el equipo cumpla con las normas de seguridad.
• Capacitar y guiar al personal en el manejo adecuado de las máquinas, el proceso y la importancia de los estándares de calidad.

Requisitos:

• 2 años de experiencia mínimo como supervisor.
• Conocimiento en Bordado.
• Manejo de equipo de cómputo.
• Conocimiento en Lean manufacturing.

Beneficios: Sueldo semanal, prestaciones de ley, fondo de ahorro, SGMM, seguro de vida, vales de despensa, beneficios adicionales.

Horario: lunes a viernes 7am a 5pm.

Ubicación: Parque Industrial El Potrero.

The Customer Success Manager manages the daily operational business between the customer and the company (formerly Inside Sales). She/he is in constant contact with the customers. Customer satisfaction is the focus of the activities. Customer Success Managers manage the customer relationship and are responsible for the commercial terms. They are responsible to «farm» the existing customer relationship to increase customer satisfaction, profitability and to generate growth.

Tasks and Responsibilities

• Task of Customer success Manager

  • Participation in the “Customer Success Team” with combined customer support and developments

  • Enter quote into SAP. Quote review w/ customer costing/labor OH margin follow-up

  • Communicate PPV with the customer. Tracking extra material charges and unforeseen charges needed to complete project.

  • Receive POs

  • Manage customer order entry within SAP and address exceptions and issues as they arise

  • Updating customer on finished goods deliveries after review with Production Planning

  • Reviewing WO’s and adjusting schedules

  • Perform CTB reviews and resolve shortage report issues

  • Order monitoring/disposition planning and expedite if required

  • Interface and communication between customer and internal functions

  • Perform Dispo Cockpit Operations (DCO). Instruct Customer Buyer to buy for new orders

  • General sales and support administrative tasks

  • Administration of project folders, documents, and information

  • Escort visiting customers

  • Support of complaints and repairs

  • Data entry and disposition of customer contracts

  • Post-Calculation of material and labor costs upon completion of project

  • Creating Pack Slips for customer finished goods

  • Communicate shipment/delivery information to shipping and resolve import/export shipment issues

  • Shipment follow-up (After sales Service)

  • Initiate ECN’s (internal and external)

  • Provide RMA support

  • Maintain overview of all projects including all delivery schedules

  • Dunning Invoice issue resolution

  • Review and action customer owned inventory, slow moving inventory reports and customer pre-pay list

  • Other duties as assigned

Required Knowledge Skills and Abilities

• Thorough knowledge of all aspects regarding the production of electronic, precision mechanical and electromechanical assemblies and subassemblies

• +5 years of experience in internal sales/electronics environment

• P&L Management experience 

• ERP (SAP) experience

• Excellent communication and organizational skills

• Customer Oriented

• Bilingual Spanish/English

• Valid U.S. Visa

Técnico en Mantenimiento

Objetivo: Mantener en óptimas condiciones la maquinaria, equipos de producción y facilities, mantenimientos predictivos, preventivos y correctivos.

Responsabilidades:

• Predecir fallas de los equipos con base en su funcionamiento, requerir equipos y/o herramientas de medición para realizar un mantenimiento predictivo adecuado con la finalidad de reducir paros inesperados de los mismos.
• Realizar inspecciones rutinarias de acorde a los puntos establecidos por el fabricante y/o la operatividad de los equipos y maquinaria.
• Realizar reparaciones a los equipos y maquinaria en base a la falla reportada, realizando un buen diagnóstico para evitar fallos repetitivos.
• Cumplir con protocolos de seguridad, uso de equipo de protección y manejo de residuos y sustancias químicas.

Requisitos:

• Carrera técnica en Mantenimiento Industrial, Electromecánica o afín.
• Experiencia mínima de 2 a 3 años en mantenimiento industrial.
• Conocimiento en manejo de montacargas, equipo de elevación, trabajo en Alturas, LOTO.
• Control eléctrico, neumático, hidráulico, instalaciones eléctricas, manejo de PC.

Beneficios: Sueldo semanal, prestaciones de ley, bono de puntualidad, bono de asistencia, fondo de ahorro, vales de despensa, beneficios adicionales.

Horario: Lunes a viernes 07:00am a 05:00pm.

Ubicación: Parque Industrial El Potrero (Presidentes).

#HJUN2026

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The Plant Manager ensures smooth production operations according to official KPIs, in compliance with customer requirements, quality requirements, and standards. Works closely with the Head of Operations regarding infrastructure, machinery, investments, workforce, and strategic initiatives. Mitigates risks and proposes and implements the required improvements and changes.

The role has full accountability for site P&L and works closely with Human Resources through a dotted-line reporting relationship to support organizational development, employee engagement, talent management, and compliance.

Key Responsibilities

• Provide strategic and operational leadership to achieve business, financial, customer, and organizational objectives.

• Own and manage the site’s P&L, including budgeting, forecasting, cost control, profitability, and capital investment planning.

• Lead day-to-day operations to ensure safety, quality, delivery, productivity, and cost targets are consistently achieved.

• Establish and monitor key performance indicators, identifying risks and implementing corrective actions as needed.

• Drive operational excellence and continuous improvement initiatives focused on efficiency, waste reduction, process optimization, and cost savings.

• Oversee the Quality function, ensuring compliance with customer requirements, internal standards, and applicable quality management systems.

• Lead Process and Manufacturing Engineering activities, including process development, optimization, capacity planning, equipment utilization, and manufacturing readiness.

• Ensure effective coordination among Operations, Quality, Engineering, and Continuous Improvement teams.

• Develop and execute strategies to improve operational performance, product quality, customer satisfaction, and overall profitability.

• Maintain strong relationships with customers and key stakeholders, serving as the primary escalation point for significant operational or quality matters.

• Build and develop a high-performing leadership team through coaching, performance management, succession planning, and accountability.

• Partner with Human Resources through a dotted-line relationship to support workforce planning, talent development, employee relations, engagement, and compliance.

• Promote a culture of safety, quality, continuous improvement, collaboration, and accountability.

• Ensure compliance with company policies and applicable legal, regulatory, environmental, health, and safety requirements.

• Provide timely and accurate business performance updates to executive leadership.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or a related field.

• Significant leadership experience in a manufacturing environment, including responsibility for multiple functional areas.

• Over 8 years of experience within the EMS industry is required

• Demonstrated experience managing P&L, budgets, forecasting, cost reduction, and operational performance.

• Strong knowledge of manufacturing operations, quality systems, process engineering, and continuous improvement methodologies.

• Proven ability to lead multidisciplinary teams and drive organizational change.

• Strong business acumen, strategic thinking, decision-making, and problem-solving skills.

• Experience managing customer relationships and high-level escalations.

• Strong communication, negotiation, and stakeholder-management skills.

• Advanced English proficiency is required

• Valid US Visa and availability to travel as required.