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Department:

Department: Quality Department

Job Title:

Position: Process Quality Engineer

Direct superior:

Reporting to: Quality Engineering Manager

Replacement personnel:

Backup: Customer Quality Engineer

◇Responsibilities:

Main responsibilities: To ensure the factory's internal quality performance by maintaining process stability, improving production capacity, and preventing defects through systematic problem-solving and continuous improvement.

• Lead process reviews and control plan updates to ensure robust process control and effective risk mitigation.

• Monitor SPC trends to detect process changes and verify the timely and effective implementation of corrective and preventive actions.

• Actively participate in Quality, Reliability, and Quality Control (QRQC) meetings , drive root cause analysis related to processes , and ensure the resolution of quality issues.

the work-in-process and module rework instructions prepared by the manufacturing engineering department to ensure compliance with quality standards.

the Poka-Yoke error prevention system .

• Process quality cost analysis and improvement

List of process issues and improvement/maintenance

Tasks assigned by the supervisor

• Maintain ownership of critical quality documents and ensure their accuracy, including ( but not limited to ) :

• Control Plan
• IPQC Checklist
• Standard Inspection Procedures (SIP/SOP)
• SPC Data Sheet
• QRQC Records
• Process and module rework instructions

Responsibilities for problem-solving:

• 8D, 5-Why, and Ishikawa (fishbone) analysis are used to lead structured problem-solving activities .
• Support cross-functional teams to identify the root causes and implement strong containment and permanent corrective actions .
• data-driven decision-making by leveraging process capability (Cp/Cpk), Pareto analysis, and statistical tools .
• By learning from experience, implementing error-proofing measures, and taking preventative quality actions, we can foster a proactive quality culture.
• Methods for implementing inspection, testing, and evaluation of the reliability of manufacturing processes, products, and production equipment.
• Ensure the process meets quality standards
• Reports are compiled by collecting, analyzing, and summarizing data.
• Initiate and lead quality improvement projects and teams

◇Powers and Responsibilities:

authority:

• Report supplier quality issues to IQC/SQE

• Develop sorting and rework methods based on production needs to maintain quality standards.

• Collaborate with cross-functional teams to support warranty and online quality improvements .

• Report key quality issues to management so that further action can be taken.

◇Training:

◇ Minimum education level requirement :

educate:

1. Bachelor of Engineering (Industrial Engineering, Mechanical Engineering, Manufacturing Engineering or related fields).
2. Quality engineers also need to obtain Certified Quality Engineer (CQE) certification, which includes training in quality management systems, leadership and management, customer relations, communication skills, and supplier management.
3. Fluent in both English and Spanish.

◇ Work Experience :

Minimum experience required:

1. At least 5 years of work experience in quality engineering or manufacturing process quality (automotive industry preferred).

◇Skill Requirements:

Skill:

• Technical skills:
Understanding of manufacturing processes, quality control methods, and inspection techniques.

Proficient in PFMEA, control plans, SPC, MSA, and APQP/PPAP requirements.

Proficient in statistical analysis and quality tools for process capability and trend analysis. monitor.

• Familiar with IATF 16949 and customer-specific requirements.

Problem Solving:
Proficient in root cause analysis and corrective action methods (8D, 5 Whys, Ishikawa diagram, etc.).

• Communication skills:
Strong written and verbal communication skills; able to clearly communicate technical issues and coordinate with internal teams and suppliers.

• Data analysis:
The ability to analyze high-quality data to support decision-making.

• Pay attention to details:
accurately identify quality issues and track resolution activities.

Project management:
Ability to prioritize tasks, manage timelines, and follow up on unresolved issues.

• Teamwork:
Performs well in cross-functional teams, including production, engineering, and supply chain.

• Tool proficiency:
Familiarity with Microsoft Office, ERP systems, and basic statistical tools (e.g., Excel, Minitab preferred).

• Soft skills:
Strong analytical thinking, communication and teamwork skills; able to influence production and engineering teams to maintain quality standards.

◇Performance Indicators (KPIs):

Key Performance Indicators:

• • SIP/Checklist Preparation Rate: The percentage of audited, updated, and standardized inspection and work instruction documents.
  • Operator training completion and verification rate: Percentage of operators who have received training on the latest quality standards/inspection methods and have been recertified.
  • Feedback Implementation Rate: The percentage of quality assurance/audit feedback items that have been implemented in updated documentation or training.
  • PFMEA/Control Plan Consistency Ratio: The percentage of processes where the PFMEA and control plan align with actual shop floor operations.
  • Internal defect rate (process defect rate): (Total internal defects × 1,000,000) ÷ Total output
  • Repeat issue rate (internal): The percentage of issues that recur within 30 days in the same process.
  • Process issue improvement completion rate: Number of completed issues / Total number of issues * 100%
  • Process scrap cost: Scrap amount / Revenue * 100%

◇Other:

Other:
Not applicable.