Job Description

Job Summary:

The ideal candidate will be responsible for capturing, standardizing, and documenting best practices across all company departments. This role plays a key part in ensuring consistency, compliance, and operational efficiency by developing and maintaining clear, structured documentation and supporting training and auditing activities.

Key Responsibilities:

• Document and update Standard Operating Procedures (SOPs) across departments to ensure clarity, accuracy, and consistency.
• Capture, evaluate, and standardize best practices in collaboration with cross-functional teams.
• Develop training manuals, visual work instructions, and user guides to support onboarding and ongoing staff development.
• Conduct and facilitate training sessions to ensure consistent understanding and application of procedures.
• Perform internal audits to verify compliance with documented processes and identify opportunities for improvement.
• Oversee document control processes and maintain version control to ensure accessibility and security of information.
• Support information security policies and procedures related to documentation and data access.
• Coordinate and streamline workflows in support of ERP system implementation, ensuring alignment with business processes.
• Collaborate closely with engineering, quality, operations, and IT departments to ensure documentation supports business objectives.

Qualifications:

• Bachelor’s degree in Engineering, Industrial Engineering, Quality, or a related field.
• Proven experience in process improvement, documentation, and standardization, preferably within a manufacturing or industrial environment.
• Solid understanding of quality management systems, lean principles, and auditing techniques.
• Experience with ERP systems and process mapping tools is highly desirable.
• Excellent technical writing and communication skills in English.
• Strong organizational and project management skills.
• Ability to work independently and as part of a multidisciplinary team.
• Must hold a valid Visa for travel to the United States.